Frequently asked questions

How can I trust the Support Workers at Global Disability are qualified and have the appropriate skills to care for me or my family member? How do I know Global support staff will be right for me?

Global Disability & Health Care Services ensures that all Support Workers and Nurses have the qualifications and the appropriate experience and skills through a thorough screening/recruitment process. All staff are screened and verified with all checks we require for our compliance i.e. National Police Check, Working with Children’s check and First Aid before commencing any shifts.


Is Global Disability & Health Care Services accredited and qualified to provide support for people with disabilities and their family members?
Global Disability & Health Care Services has achieved Third Party Verification accreditation against the Disability Standards as a Direct Service Provider. We are also an NDIS Registered Service Provider.

Global’s management team are all qualified health and disability professionals.


If you require more information please contact us on 1800 009 292.


If I require service as soon as possible, what is the turnaround time?
To ensure we provide you with the right support worker based on your needs, we need to have all the information we require before booking a Support Worker or Nurse. This is also dependent on the location, the shift duration and time.


For more information please contact us on 1800 009 292.


What is the NDIS?
The National Disability Insurance Scheme (NDIS) is a new way of providing support for people living with a disability. It’s a holistic approach – a major reform of disability services in Australia, designed to provide the right support according to each person’s needs and goals.


How do I know if I am eligible?
To become an NDIS participant you will need to meet the age, residency and disability or early intervention access requirements. In some States and Territories people currently receiving supports will be moving to the NDIS first.


To see if you meet the access requirements, use the NDIS Access Checklist on the website. (NDIS)


Once I have an NDIS Plan how can Global help me?
Everyone’s needs, preferences and aspirations are different . Help can range from assisting with just providing information and referral to supporting customers in many aspects of your individual plan.


If you are eligible for the NDIS we can help you to support your plan. Support can range from providing staff within many approved service categories. Your NDIS Plan is very specific in that you will have listed on your plan a number of categories that outline the range of supports you require.


Examples include
Assisting with daily personal living and assistance to access community social and recreation activities, etc.


What Categories of Service are Global approved to help me with?
To find out on what services we can help you with please contact us on 1800 009 292.